Refund policy

Return & Refund Policy

At AL BARAKAH, customer satisfaction is important to us. Please read our return and refund policy carefully.

Eligibility for Returns

Returns are accepted within 7 days of delivery if the product is unused, undamaged, and in its original packaging. Items showing signs of use or damage will not be eligible for return.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or clearance reasons. These will be clearly mentioned on the product page.

Return Process

To request a return, please contact us at support@albarakah.com with your order number and clear images of the product. Our team will guide you through the return process.

Refunds

Once we receive and inspect the returned item, refunds will be processed within 5–7 business days. Refunds will be issued to the original payment method or as store credit, depending on the payment option used.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.

Damaged or Wrong Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Order Cancellation

Orders can only be canceled before shipment. Once shipped, cancellation is not possible.

Contact Us

For any return or refund-related inquiries, please contact us at support@albarakah.com.